Monthly Archive for May, 2008

In-Flight Calling Etiquette?

Engadget reports on a Harris Interactive survey that states that 74% of US Americans say NO to in-flight calling and that cellphone usage in-flight should be restricted to “non-talking features” such as emailing, texting, or surfing the Web. Additionally, 69% of those surveyed agreed that if voice calls are permitted, a special “talking zone” should be established so that other passengers are not disturbed. This “talking zone” brings to light what the etiquette should be for making in-flight voice calls regardless of the technology used. Airlines have offered in-flight phone services before, but their unusally high costs limited their usage but if one can use one’s own cell phone or VoIP via in-flight Internet access that doesn’t mean one should be yammering endlessly on a voice call. An MSNBC article also points to a 2005 poll sponsored by the Association of Flight Attendants-CWA and the National Consumers League that showed that 63% of those polled were against in-flight cell phone usage.

What’s your position on in-flight voice calls?

TechInFlight: now with Disqus

One of the aspirations for this blog is to build a community of travelers that share their experiences of using technology in-flight. In hopes of making the commenting more interactive for readers we have looked into comment plug-ins. First heard of Disqus on net@nite with Leo Laporte and Amber MacArthur and then came across this great round-up on Webware: Battle of the Comment Ad-ons. We’ve chosen to go with Disqus and hope it will not only encourage commenting but allow readers to easily follow threaded conversations and help build the community. Please leave comment…thanks.

TechInFlight on Disqus

iPod & iPhone Connectivity Now Available on Singapore Airlines

Singapore Airlines announced the first-ever flights featuring iPod and iPhone connectivity as part of their KrisWorld IFE system. iPod/iPhone connectivity is achieved via a custom cable that includes the iPod/iPhone 30-pin connector on one end and a 9-pin connector that plugs into the KrisWorld IFE system. Each seat features a 15.4-inch widescreen LCD monitor which is perfect for watching television shows and movies, as well as active noise-cancellation headphones. iPod/iPhone connectivity is currently available on the newly reconfigured all-Business Class A340 flights between New York and Singapore. Service between Los Angeles and Singapore is slated to begin in August.

via CoolestGadgets.com

Singapore PR

iPass to add In-Flight WiFi roaming

A CNET News blog post reports that iPass is partnering with AirCell’s Gogo service to include in-flight Internet service as part of iPass’ WiFi roaming connectivity. iPass provides mobile Internet access for a monthly fee. Users can connect via WiFi, dial-up or Ethernet using a single user password in hotels, Internet cafes, airports, and now with this partnership, in-flight.

The post also speculates that as there are other WiFi aggregators, such as Boingo, out there the Gogo service may be adding additional partnerships in the future.

Heard it on BOL #724.

via CNET

iPass PR

Hey, seat 8B…wanna chat?

I saw you in your seat as I was boarding the plane and thought to myself you were someone I wanted to chat with. I’m sitting in the back of the plane. Do you want to chat?

Would you accept such an invite? One of the features consistently mentioned as a feature on the next generation IFE systems is In-Seat Chat (also sometimes referred to as Seat-to-Seat Text Messaging) which is frankly a feature I have a hard time wrapping my head around. IM or text messaging, to me, is more of a method of communicating with someone I already know and not something I would initiate with a stranger. Might be useful when traveling as a group but you usually end up in seats in the same general vicinity as your travel companions so its probably just as easy to start a verbal chat unless you are trying to observe some level of in-flight etiquette (a topic for a future blog post) and don’t want to disturb your fellow passengers in which case it might come in handy. Unless each passenger includes some type of profile why would you initiate a chat with a stranger sitting on the opposite end of the plane or even a few rows up/back? The in-seat chat feature also is to include chat rooms but chat rooms are so the Internet of the 90’s on top of which if the chat rooms are limited to passengers on a given flight the odds of having a decent size chat room are pretty slim. Now, in lieu of the chat rooms what I would find more compelling is In-Flight Twitter where passengers on the flight could micro-blog and use @ replies to start conversations even from opposite ends of the plane and if necessary take that conversation into the in-seat chat client should the conversation need to go into more detail.

What’s your take on in-flight/in-seat chat?

In-flight Broadband Set to Return in 2009

InfoWorld reports on Panasonic’s eXConnect service which will offer high speed Internet access to passengers in-flight. The headline says this would be bringing back high speed Internet access to the skies in 2009 but as posted earlier on this blog, Gogo is slated to launch in 2008 with their version of Internet on a plane. The article does state that the eXConnect service will be the first intercontinental in-flight Internet service since Boeing’s Connexion service shut down in 2006.

In-flight Internet was first launched in mid-2004 when Lufthansa began rolling out the service on its long-haul jets. Many major Asian and European airlines followed with the service but the big U.S. airlines, still reeling at the time from the chaos brought on by the 2001 terrorist attacks in the U.S., never signed on to the service. In the end, Boeing decided to close Connexion before it took off.
Pricing is yet to be finalized, but Panasonic is looking at around $12 per hour or $22 per day, which is also close to the pricing of the defunct Connexion service.
via

More US Airlines Rolling Out High-End IFE Products

A USA Today article speaks to a move by US airlines to give economy passengers greater control and selection of movies, audio, and games.

Airlines worldwide spent $1.4 billion on in-flight entertainment hardware last year, research firm IMDC says. It’s projected to increase to more than $2 billion by 2012. The result: monitors in individual seatbacks, digital transmission for clearer picture, on-demand delivery that lets passengers pause and rewind, hundreds of movie and song titles, games beyond Hangman and Sudoku, seat-to-seat texting and even e-mail.

Most travelers and analysts agree that foreign airlines have been more aggressive about adopting the latest and fanciest features.

via USA Today